Revolutionizing Business Communication with Cloud PBX Technology
Products Overview
Connect with customers with empathy.
Deliver amazing experiences. Drive true ROI.
Shabakat customers can
experience:
400%
Increase in digital sales
engages customers at the right time and with the right resource and action.
25%
Increase in agent productivity
Arm your agents with tools and skills to amaze your customer
100%
ROI in < 3 months
Discover lasting ROI from your contact center in months, not years.
From our customers
“Shabakat understood our business better than anyone else, and what it would take to delight our customers. There was a personal touch that made us realise we had a true, long-term partner in Shabakat”
Frequently asked questions
How does cloud PBX work? Cloud PBX is an internet phone system in which the provider is responsible for both housing the PBX equipment and providing your phone services. Your desk phone plugs into a router, and any calls, signaling and features are handled through a server at the provider’s physical location
Cloud PBX systems are compatible with a wide range of SIP phone models, including popular brands such as Cisco, Avaya Polycom, Yealink, Grandstream, and Sangoma. These SIP IP phones come in various models and offer features like high-definition audio, multiple line support, programmable buttons, and advanced call handling capabilities
Cloud PBX systems prioritize data security. They employ encryption protocols, firewalls, and other security measures to protect your communication data. Reputable providers also have strict privacy policies and comply with industry regulations to ensure the confidentiality and integrity of your information
The internet connection speed required for a cloud PBX depends on factors such as the number of concurrent calls and the quality of service desired. As a general guideline, a stable broadband connection with sufficient upload and download speeds is recommended to ensure optimal call quality and performance
Yes, it is possible to integrate analog lines with a cloud PBX system. Analog lines can be converted into digital signals using analog telephone adapters (ATAs) or gateway devices such as Yeastar, Grandstream, allowing them to work seamlessly with the cloud-based infrastructure
The internet connection speed required for a cloud PBX depends on factors such as the number of concurrent calls and the quality of service desired. As a general guideline, a stable broadband connection with sufficient upload and download speeds is recommended to ensure optimal call quality and performance
Yes, it is possible to migrate your existing PBX system with SIP trunk to a cloud PBX while retaining the same extension range and SIP trunk. With the right cloud PBX provider, you can seamlessly transition your extensions and SIP trunk configuration to the cloud. This allows you to maintain continuity in your communication infrastructure and leverage the benefits of a cloud-based solution, such as scalability, flexibility, and enhanced features. It’s recommended to consult with your cloud PBX provider to ensure a smooth migration process and proper configuration of your extensions and SIP trunk settings.
Yes, we can assist you in obtaining analog lines or SIP trunk numbers for your cloud PBX system. As a cloud PBX provider, we have partnerships with telecommunications carriers and can help you procure the necessary analog lines or SIP trunk numbers based on your business requirements. Our team will guide you through the process and ensure a seamless integration of the lines or trunks with your cloud PBX, enabling you to enjoy the full benefits of our services.
Stay connected and take your business to new heights with our Cloud PBX solutions.
My account
Newsletter
Subscribe to get notified about product launches, special offers and company news.
Error: Contact form not found.